rcv player as branch communication supplement by Cucos

RCV connection box

The RCV player is a shop communication add-on module that can interact with wireless devices but can also be connected directly to your in-store radio system.

The interfaces allow up to 8 different peripheral components (signals) to be connected. The individual devices trigger a voice message on the RCV player via their signal output, which is transmitted to a connected radio device. The RCV player checks whether the channel is free and then triggers the sending of the announcements.

If the channel is busy, the device waits until it is free again and then plays the announcement with a time delay. This means that a variety of signal types can be processed, such as a series of pulses as well as a simple contact. The RCV player is compatible with all other brands of radios.

Our stand-alone RCV player can be connected to external peripherals such as:

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We have been working with shop radios from Cucos Retail Systems at all our locations since 2018. The use of radio has made a significant contribution to improving communication in our teams. This has also made it possible to shorten walking distances. The Cucos customer queuing management system xpressQ is available at our shops with express tills. Here, xpressQ allows peripheral devices such as returnables return machines to be connected to the radio system.

– Thorsten Wucherpfennig - EDEKA Wucherpfennig, Hannover

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We have been working very successfully with Cucos for several years now. We have achieved a much more efficient POS experience for our customers using the Cucos queuing management systems. A faster and more professional reaction to till queuing is a real advantage for our company thanks to a higher degree of automation. Thank you for the good cooperation.

– Falk W. Paschmann - EDEKA Paschmann, Mühlheim an der Ruhr

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Collaboration with Cucos is very professional: installation and support went very smoothly, even after setup. We are very satisfied with the new POS management system. The automatic customer announcements make managing the markets much easier for us. The headset connection for calling staff to tills and the automatic notification about recyclables return machines are a real step forward. The introduction of our operator number system with Cucos went extremely well.

– Björn Keyser - REWE Radebeul

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Gerry Weber uses the POS management system from Soest-based Cucos Retail Systems GmbH at its outlet in Halle, Westphalia. This ensures a quick and smooth process at the tills. Long queues now get handled as quickly as possible. This is helped by running 11 tills where customers are called up one-by-one. This system therefore not only prevents people from being pushed in front, but also grants the customer plenty of room for privacy as there is no customer directly behind them as they enter their payment information. The loudspeaker can be used at any time to call staff to tills that need to be occupied. This process saves time and shortens communication paths.

– Miriam Bilan - Storemanager Gerry Weber

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Installation | Service | Support

Installation & Service

Our installation and service teams are at your side with their know-how before, during and after installation. When it comes to individual problems in the particular buildings, our employees’ trained eyes always find a solution.

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Support

Visit our support area, where we have summarised lots of useful information and tips. There you can also find installation instructions and technical descriptions.

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SUPPORT

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Give us a call and we will be happy to advise you
+49 29 21 / 6 60 52 - 70

CUCOS® Retail Systems GmbH
Detmolder Strasse 7
59494 Soest

Phone +49 29 21/6 60 52-70
Fax +49 29 21/6 60 52-99
E-Mail cucosmail

ABOUT CUCOS

Your customers are our focus at CUCOS Retail Systems. Our scalable shop information system will make the digitalisation of retail a reality.

The aim is the intelligent integration of the technical peripheral devices (tills, recyclables return machines, baking machines, etc.) into our shop information system so that your customers enjoy the highest level of convenience and service when shopping. In addition, there is a noticeable optimisation of processes and a significant improvement in internal communication. You can find our systems in food retail, discount sales and retail trade. Customisation is our priority, because each individual customer approaches communication differently.

We have the right solution for you.

Shop Information Systems

POS Management Systems
simpleQ
easyQ
motionQ
xpressQ

Queuing systems
digitQ

Shop communication
Shop Radio
RCV

Customer counting

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About CUCOS

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